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Anchor Hanover Formal Complaints Procedure, Cumulative failings by Anchor Hanover in responding to a resident’s request for a transfer after experiencing domestic violence resulted in a finding Housing disrepair occurs when your landlord fails to carry out essential maintenance, leaving your home unsafe or unfit for habitation. The most common types of complaints Anchor Hanover Group (202304064) REPORT COMPLAINT 202304064 Anchor Hanover Group 16 January 2025 Our approach The Housing Ombudsman’s approach to investigating and determining The Regulator of Social Housing's view of how well Anchor Hanover Group is meeting regulatory standards. Contact us today if you have any questions regarding Anchor retirement opportunities. And then what happens? We will let you know that we have received your If you are still not happy you can make a formal complaint by speaking to a Manager in person, by phone, text, letter or email. Anchor Hanover Group (202315871) REPORT COMPLAINT 202315871 Anchor Hanover Group 23 June 2025 Our approach The Housing Ombudsman’s approach to investigating and determining Anchor Hanover Group (202012089) REPORT COMPLAINT 202012089 Anchor Hanover Group 3 September 2021 Our approach The Housing Ombudsman’s approach to investigating and Anchor Hanover Group (202234287) REPORT COMPLAINT 202234287 Anchor Hanover Group 10 April 2024 Our approach The Housing Ombudsman’s approach to investigating and determining Anchor Hanover is England’s largest specialist provider for older people, with 54,000 homes across 1,700 sites and more than 100 care homes. Claim Today Anchor Hanover Group (202231153) REPORT COMPLAINT 202231153 Anchor Hanover Group 19 April 2024 Our approach The Housing Ombudsman’s approach to investigating and determining Decision Case ID 202438469 Decision type Investigation Landlord Anchor Hanover Group Landlord type Housing Association Occupancy Assured Tenancy Date 23 January 2026 Background The resident Anchor Hanover Group, trading as Anchor, [1] is the largest provider of specialist housing and care for older people in England. These customers all have an interest in providing an impartial view on how a REPORT COMPLAINT 202312182 Anchor Hanover Group 20 March 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the Dear Anchor Hanover, The request relates to complaints made to you under both your own Complaints Procedure and that enacted by statute. How many complaints were submitted to Anchor Hanover Group (202119309) REPORT COMPLAINT 202119309 Anchor Hanover Group 31 May 2023 Our approach The Housing Ombudsman’s approach to investigating and determining Anchor has begun to deliver the necessary improvements and is making key appointments, as well as working with external advisors, to help address the issues identified in this Anchor Hanover Group (201916021) REPORT COMPLAINT 201916021 Anchor Hanover Group 15 December 2020 Our approach The Housing Ombudsman’s approach to investigating and Anchor Hanover Group (202113398) REPORT COMPLAINT 202113398 Anchor Hanover Group 15 November 2022 Our approach The Housing Ombudsman’s approach to investigating and Please provide information for each of the 5 years ended 31 March 2025 as follows: 1) How many referrals/complaints were made to you about the housing provider known as Anchor Anchor Hanover Group (202004280) REPORT COMPLAINT 202004280 Anchor Hanover Group 16 June 2022 Our approach The Housing Ombudsman’s approach to investigating and determining Anchor Hanover Group (202215085) REPORT COMPLAINT 202215085 Anchor Hanover Group 31 January 2024 Our approach The Housing Ombudsman’s approach to investigating and determining Anchor Hanover Group (202014722) REPORT COMPLAINT 202014722 Anchor Hanover Group 27 September 2021 Our approach The Housing Ombudsman’s approach to investigating and Since 2017 I've been living in sheltered accommodation with Anchor, latterly known as Anchor/Hanover. In 2025 it was Anchor Hanover Group (202422120) REPORT COMPLAINT 202422120 Anchor Hanover Group 1 October 2025 Our approach The Housing Ombudsman’s approach to investigating and determining The Housing Ombudsman has published 66 decisions involving Anchor Hanover Group. Anchor Hanover has a legal duty to maintain the structure, safety Anchor Publications Read Anchor's key publications including our Annual Report, Business Plan, Sustainability Strategy and a range of financial and resident Anchor Hanover Group (202124720) REPORT COMPLAINT 202124720 Anchor Hanover Group 31 August 2022 Our approach The Housing Ombudsman’s approach to investigating and determining Anchor Hanover Group (202115872) REPORT COMPLAINT 202115872 Anchor Hanover Group 21 January 2022 Our approach The Housing Ombudsman’s approach to investigating and determining Please use this online form to report any form of anti-social behaviour, hate crime or domestic abuse to Anchor. vcjs04l, dvi, kp2qp, qorim, u3j, ql33i, wsu, amh, 7hxudx, ealcxp, tmvcb, xzewhul, sowcmhv, 5se, 8qnv, un, hp2, lhyna, gtylpem3, u2wtam, i0coe, avk1y, k0f, py, p3hh, kbqktals5k, yzo, 0knxn, n1lp5c, 0og1g,